Terms

Order handling rules

These terms summarize how quotes, reserves and payout timing are handled during the order lifecycle.

Quote validity

A quote is fixed only after the order is explicitly confirmed.
Displayed rates may change before confirmation if market conditions move.
Reserve is not guaranteed until confirmation is complete.

Review and payout

Some directions may require manual review before settlement.
Network confirmation times affect digital asset payouts.
Incorrect or incomplete payout details may delay execution.

Service notice

Order status updates and clarification requests are handled during service hours. Additional review may be requested for unusual volume, routing mismatches or incomplete funding records.